The Elma Service Concept for series devices
Competent. Reliable. Customer-oriented. - Your satisfaction is our priority!
The Elma Application Laboratory
Cleaning tests for individual solutions
You are looking for a suitable cleaning process for your components or products? But you aren't sure which of our products is right for you?
Then come to our application laboratory and test our diverse product portfolio of ultrasonic and steam cleaning equipment. Our laboratory team provides expert advice for inquiries from a wide variety of industries and diverse cleaning applications.
Our experts in the Elma Application Laboratory are happy to assist you with the development of cleaning procedures and answer questions about bath care and using cleaning agents. They can also provide advice regarding the disposal of Elma cleaning chemicals.
Contact our cleaning chemistry experts.
Expertise through Elma training courses
Advantage through knowledge
Due to the complexity and the specific questions in ultrasonic cleaning we offer targeted training for you as end user.
In order to ensure a competent and reliable service at our worldwide service centers and trading partners, they are regularly trained by us.
A well thought-out service concept
Our technical support with the Elma All-Round Carefree Package
In person and competently, our experienced technical support experts will be happy to assist you with any questions about our devices or special applications.
If you can not send your device directly to your dealer or directly to us in case of a breakdown and need help quickly, our experts will accompany you from the fault analysis to the repair of your device.
Here you can directly contact our Technical Support team.
Via the two links below you can request a manual for your Elma device or download the latest software update for your Elmasolvex VA.
Spare parts service and packages
Just order your spare parts
To ensure that your ultrasound equipment is always ready for use, we offer a reliable supply of spare and wearing parts worldwide.
You can also arrange individual spare parts packages with us.
Efficient repair service
Brocken device? We'll fix it for you
Your device will be repaired by our qualified personnel using original spare parts. After repair and before return shipment, a functional and safety test of the device is carried out. We give a warranty of 24 months on the repaired parts.
Convenient equipment rental service
With a loaner your work processes are effectively secured and a smooth production flow without interruption during a repair, replacement or new acquisition phase is ensured.
If you would like to know if cleaning will work for your application before you make a purchase, you can also borrow one of our serviced devices.